Business Analysis Foundation Certified (BAFC)

BAFC introduces the business analyst role, stakeholder needs, requirements basics, process mapping, product development awareness and core documentation practices.

Learning outcomes

• Understand the business analyst role and stakeholder expectations
• Identify business needs, problems, opportunities and stakeholder groups
• Use basic requirements elicitation, analysis and documentation practices
• Map simple workflows and recognize process improvement opportunities
• Connect solution thinking to business case, product value and reporting

Modules

• 01
  Introduction to Business Analysis and the Role of the Business Analyst
  This module introduces business analysis, core responsibilities and the value analysts bring to projects, products and organizational improvement.
• 02
  Business Needs, Problems, Opportunities and Stakeholders
  This module explains how to identify needs, problems, opportunities and stakeholder interests. Participants learn how analysis begins with the right business questions.
• 03
  Requirements Basics: Elicitation, Analysis and Documentation
  This module covers the basics of gathering, analyzing and documenting requirements. It introduces common formats for clear communication.
• 04
  Process Mapping, Workflow Understanding and Improvement Basics
  This module introduces simple process maps, workflow observation and pain-point identification. Participants learn how processes reveal improvement opportunities.
• 05
  Product Development – Solution Thinking, Business Case and Value Awareness
  This module connects business analysis to product development, solution ideas and value awareness. Participants learn why benefits and business case thinking matter.
• 06
  Communication, Reporting and Business Analysis Documentation
  This module covers communication, reporting and documentation routines for business analysis. Participants learn how to present findings clearly to stakeholders.