Certified Generative AI Associate (CGAIA)

CGAIA develops practical prompt engineering, AI-assisted research, writing, analysis, content planning, workflow automation and governance awareness for workplace tasks.

Learning outcomes

• Design prompts and prompt sequences for professional tasks
• Apply AI tools to research, analysis, writing, documentation and presentations
• Use AI in HR, project, administration and customer support workflows
• Recognize AI data, bias, security and governance risks in routine work
• Build a practical AI portfolio with workplace use cases and reusable templates

Modules

• 01
  Prompt Engineering for Professional and Workplace Tasks
  This module covers structured prompts, context design and prompt iteration. Participants learn how to improve output quality for real work tasks.
• 02
  AI for Research, Analysis and Knowledge Work
  This module explains how AI can support desk research, synthesis, comparison and knowledge organization. It emphasizes source checking and professional judgement.
• 03
  AI for Business Writing, Reports and Documentation
  This module covers AI-assisted memos, reports, SOPs, policies and documentation. Participants learn how to edit, verify and adapt AI-supported drafts.
• 04
  AI for Presentations, Training Content and Visual Planning
  This module shows how AI supports slide outlines, training content, storyboarding and visual planning. It focuses on message clarity and audience fit.
• 05
  AI for HR, Projects, Administration and Customer Support
  This module explores practical AI use in people management, project coordination, administration and service support. Participants map AI use to common workplace functions.
• 06
  AI Tools Integration, Workflow Automation and Productivity Systems
  This module introduces connected tools, repeatable workflows and simple automation concepts. Participants learn how to reduce manual effort while keeping control.
• 07
  Data Awareness, AI Risks, Bias, Security and Governance
  This module covers data sensitivity, bias, access, security and governance risks. Participants learn safeguards for responsible operational use.
• 08
  Practical AI Portfolio: Workplace Use Cases and Templates
  This module requires participants to prepare practical AI use cases, prompts and templates. It becomes evidence of applied workplace capability.